Welcome to artiklishop.com! (hereinafter referred to as “we” or “this website”). Welcome to America’s Gentleman’s Wardrobe (hereinafter referred to as “we” or “this website”), in order to ensure your shopping experience is worry-free, we hereby formulate the following refund terms and clarify the relevant policies and procedures for product refunds. Please read and understand the following terms carefully before purchasing:
Refund Policy Overview We are committed to providing high-quality products and excellent customer service. If there is a problem with the quality of the product, our error, or other reasons that meet our return and exchange policy, you are entitled to a refund. The refund will be made in the same amount as your original payment method, which may be affected by the processing time of the payment processor and bank.
Refund Conditions Product Quality Issues: If the received product has quality problems, such as damage, defects, wrong shipment, missing shipment, etc., you must contact us within 7 days after receiving the product and provide detailed photos and description of the problem. After verification by us, we will provide you with a full refund or exchange service. Our Errors: If there is an order error, delivery problem, price error, etc. caused by us, you are entitled to a full refund. We will process your refund request as soon as possible and bear any additional costs incurred. Other reasons in line with the return policy: If you need to return the product for personal reasons (such as the wrong size, dislike, etc.), please ensure that the product is in its original packaging, unopened, unused, and attached with complete accessories and instructions. You must contact us within 30 days after receiving the product, and we will provide you with a return and refund service based on your specific situation, but the corresponding shipping costs and possible depreciation costs must be deducted.
Refund process Contact customer service: Please submit a refund application through our customer service channels (such as email, phone), and provide the necessary order information, product photos and problem description. Review application: Our customer service team will verify and review your refund application as soon as possible after receiving it. We will contact you if further information is required. Processing refund: Once your refund application is approved, we will process your refund as soon as possible. The specific refund time may vary depending on factors such as payment method and bank processing time, but we will do our best to ensure that the refund process is efficient and smooth.
Notes Please ensure that the refund information you provide is accurate. We will not be held responsible for any refund failure or delay caused by incorrect information you provide. If there are any quality problems with the product, we recommend that you check the product immediately upon receipt and contact us immediately after discovering the problem so that we can solve the problem for you as soon as possible. If you need to return the product for personal reasons, please ensure that the product complies with our return and exchange policy, otherwise we have the right to reject your refund application.
Applicable Law and Dispute Resolution The interpretation, validity and dispute resolution of this refund clause shall be subject to U.S. law. If a dispute arises from this refund clause, the two parties shall first resolve it through friendly negotiation; if the negotiation fails, either party shall have the right to file a lawsuit in a court with jurisdiction in New York, USA.
We promise to uphold the principles of fairness and justice and try our best to resolve any problems you encounter in the process of using the services of this website. At the same time, please abide by relevant laws and regulations and the provisions of this website when using the services, and jointly maintain a harmonious and safe shopping environment.
If you have any questions or need further information, please feel free to contact us via the following methods: Phone contact: 2165450636 Email: tyreese@artiklishop.com Postal address: 13601 SAINT JAMES AVE-CLEVELAND, OH 44135 Thank you for your trust and support!
